We Try Hard to Please Our Customers! 

Here is what they say about us.  These comments have not been edited or even spell checked.

You guys are great.  I couldn't find these louvers anywhere else, and you got them to me quick with no mistakes.  Thanks!
EA, San Antonio

we have received and installed the gas range.  we are very pleased with the prompt delivery of our order.  We also are well pleased with the product ordered.  Thank you very much.
Gregory

The shipment arrived in a timely manner

 Thanks

I am very impressed by your company.  This is the first time I used your company but it will not be the last. I will always check your inventory first before ordering elsewhere. Your prices are excellent and the delivery was much quicker than expected. 

Steve.  Sent from my iPhone

Very pleased with product. Product was received in timely manner. Will visit your site again.

I was apprehensive at first to buy from your website as I had never heard of your company before.  I was directed to you from Mil.web site.  However, I am so happy I made my purchase with your company.  Not only did I get the right bulb for my TV but it was fast delivery and a quality product.  Thanks for being so efficient and for selling top quality products.

Sincerely, Chandra

It was recewived just a few days after the order was placed. Thanks,

Perry

I received my order within a week. I'm very satisfied with my order. The L shaped glass desk is much bigger than in the picture...which made me very happy. Thanks a lot.

Service great and the product is exactly what i wanted.  May the Light Be with you this day
Douglas

Thank you for following up on my recent order. I was thrilled to find a roof rake for sale online, since every local store and online vendor was out of stock.  I don't know what kind of a winter you had where you are, but here in the Northeast roof rakes became a coveted item and everyone was desperate to find one. 
I persisted with my web search and when I found your site I was so surprised to see that it was not marked as out of stock. Honestly when I placed the order I was certain I would get an email telling me it was not available.  But I didn't get that email, and in fact I didn't hear anything after the order confirmation.  After a week or so after not getting any kind of shipping notice, I figured my order would just go in a queue and might ship in the spring.  I figured at least I would have it for next winter.

Then it miraculously showed up at my door, and I was so impressed with its quality.  It is nothing like the cheap plastic versions I had been seeing on other online stores. One thing, though, is that the long cardboard box that contained the poles had been crushed during transit, and the ends of the poles were somewhat flattened where they are supposed to slide and lock into each other.  I was able to pound them back into shape enough to get them to slide together though, so no worries. 

So if you are looking for honest feedback, I might suggest some packing protection (plastic bracket or something) for soft metals like aluminum, especially for parts that need to fit together like the roof rake.  I also might suggest some kind of shipping notification so your customers will know their items are on the way.  I was shocked to see my item at the door because I didn't even know it had shipped.

Thank you for making this fine product available -- I am sure it will last a lifetime and it is money well spent (even with the crazy shipping charge for the over-sized package!) .  I will check your site first when I am looking for tools or other equipment, and maybe we can do business again.
Thanks again for following up.
Regards,  Lauri

Excellent service/product.

We got it!  Thanks very much for the prompt service.
Kay

BuilderDepot I have received my order and it was very timely thank you I have already started using my welder and it is working out great. Thanks for the service i will use you again in the future.

I want to tell you Thank you very much for the wonderful service. I did buy a ergonomic backpack for my daughther for Christmas,she love so much. The packet get to me right on time at I expected in beautiful conditions. Thank you again. I am so happy.

the order arrived in good condition and reasonable although not at all quickly.  Kirby

We received our order promptly and everything was AOK! Thanks…… Jan

Very Satisfied!  Easy order process and the product arrived faster than expected. 

Thomas

recieved my humidifier everything works.......thanks for the good service.

I received them, Thank you very much

Order received and the product is excellent. Very glad I found you!!

Thanks, Trish

I received the batteries and thank you for such fast shipping and service.

100% satified ... I bought these gloves for years at a local hardware store and for professional reasons I refuse to shop at that hardware store anymore.  The problem was I couldn't find these specific gloves anywhere else so I turned to the internet.  Not only was the price reasonable but the gloves (made by the same co.) were better quality. 

I am overjoyed and I will continue to shop at the builderdepot.  Thanks for being there :).

I did receive the lamp and it was perfect.  Thank you

We received the order and was very happy with the quickness that the order came.We have already cleaned the carpet and we are very happy with the results!!!!

The service was very good, will order again when needed ,thank you.Exlant service

Builders Depot, I gave the popcorn popper to my niece in Gilman Wisconsin as a Christmas present. She already opened it and called to thank me loads. She has placed it in their basement backbar and will use it for all parties including this Christmas and New Years Eve. Thank you and Merry Christmas.

I received my order very promptly and was able to put up the holiday lights outside before the snow storm came.  Thank you for the excellent service.  I would definitely order from BuilderDepot again.

Response and prices are top of the the line. i am going to continue to

be a more frequent customer.

I received the shipment in record time.  Thanks!

Received order and am currently using the software, thanks for the speedy service.

I would definitely recommend Builder Depot to a friend or family member.  The products are great at good prices, and the service and shipping are excellent.  I have bought many products from Builder Depot and have never been disappointed.

Two Woodfield Canvas Carriers with Sides were received in good order well within the estimated delivery time.  Excellent service !  John

The order online service provided to me by Builder Depot was excellent. I

received my order quickly and EXTREMELY satisfied with my beautiful

DECT 6.0 Ruggled cordless Phone.

service and shipping were quick.  wayne

I got the cutter and it works great. Thank you for your prompt service and shipping.  Warmly,  Dean

Yes, i received my order and very quickly i might add. i had a great shopping experience from great price to fast shipping. thank you!  Jonathon

Thank you, the material was received on time as promised and it was what I ordered.
I will tell others good comments about your company/service.
Thanks again,
M

I received the feather duster on November 24, 2010 (excellent time).  The item is what I expected and I would rate your service as Excellent.

I have received the order!  I appreciate it!  Thank you.  Haley

Excellent product, excellent price. Delivered to my door within 2 days. I will definitely shop at your site again.  Bruce

I have ordered several times through the Mil. website and each time has been a great experience. Your shipping is very fast and the items always come well packed. I will continue to order from BuilderDepot when I want something and they carry the item.  Dean

I received the drill VERY quickly! The drill works incredibly! Great Job Builder Depot!  Sent from my Verizon Wireless BlackBerry

I received my order very quickly.  Thanks so much for the good deal and the really fast shipping.  I will be buying from you again.

Love the service; easy to find on the website and real fast at getting the package delivered. Thanks.

Your service is great.  Great product, fast shipping, and excellent customer service.  I would definitely recommend Builder Depot to a friend.  David

Very satisfied. Order arrived within a couple days  Coupling and quick tips were stiff but started to work better when broken in a little.

I must say I had an extremely good experience with your company. I have added BuilderDepot to my list of  "where to find what I want".

- Helen

I had an excellent experience ordering from your company: clean, fast web-site, easy ordering process, good price, and fast shipment! I plan to order some more items in the near future

from you.

- Adam

This was our first experience with BuilderDepot. We were both very pleased with the purchase. I am equally impressed that you took the time out of a busy workday to send an e-mail about the order. It's the personal touch like this that makes return customers. In the future, I can assure you that I will be checking BuilderDepot's inventory before I make a purchase elsewhere. Thank you again for going the extra mile. It is indeed a pleasure doing business with your company.

- Beth

Thank you very much for checking on the order. How nice it is to work with a company who actually knows the meaning of customer service!!
- Lynette

100% satisfied. Home Depot, Bed Bath & Beyond and Mayfair/Bemis couldn't help me obtain this item. You did. Thank you.

- John

I found what I wanted through a search engine and had never heard of BuilderDepot before.  I was hesitant to buy over the Internet, but decided to give it a try.  I was pleased with the quality of the merchandise, the speed of the service, and now with the follow up.

- Alan

Thank you so much for sending it. You can’t believe how hard it is to find Antique Brass Accessories for a bathroom around here! Thanks again.

- Carol

Got my Floorbuster right away! Love it!  I used to have one, and I had looked locally for one without luck.  Then I thought of the Internet and found BuilderDepot and that you had the Floorbuster. Ordered it online, as you know, and it came super-quick and I am very happy.  Thank you for checking.

- Sandy

Yes, everything is fine.  I was wondering why the cost through you was so much more expensive then in the store, however now I know.  I thought I was buying 3 boxes with 20' of edging, instead I received 6 boxes.  I guess too much is better than not enough!  Have a wonderful day, and if my leftovers do not fill my neighbors needs, I will pass them along to your website.

- Heidi

Thanks for the e-mail on my order. I received my pitcher promptly, price was right, ordering on the BuilderDepot web site was very easy. I will definitely be a repeat customer in the future, highly recommend BuilderDepot to others. 

- Kyle

The window well covers are fabulous. I just had a new house built and wanted to cover the wells right away. As a single woman, I appreciated how easy they were to install (I hate playing the helpless female gig!). And the price and ease of ordering over the Internet took away my hassle of wandering around a store looking like a brain-dead blonde. Better bet that I'll be a return customer. Thank you!
- Laura

Thank you for your e-mail.  The food mill is more than satisfactory.  You can be sure that I will utilize builderdepot.com in the future as well as recommend you to my friends.

Thank you again.

- Mr. Rufo

 Everything was fine. Got order timely and it's what I needed to get on that roof without messing up the rain gutters.

- Kenneth

 Thanks again for your assistance in the overnight shipping of the floor-nailer. You really helped me out of a jam. I really appreciate the customer service you provided.

- Keith

Thank you. I've bookmarked your website for my future hardware needs.  Thank you again.

- Anne

 Thank you for getting back to us. The LT5 lamps have already come in and we are very pleased with them and the way they were packed. Best regards.

- John and Margaret

Just a note to let you know I received the grill today and put it together tonight. Looks like steaks tomorrow my friend. Thanks for your help in everything. It was a pleasure to do business with you and Builder Depot.

- Rob

The door came today.  I inspected it for damage and it is not damaged.  I haven't installed it yet, but I took some measurements and I think it will fit perfectly. It looks nice.  Now where is that installer?  No, wait, that's me!
- Fred

The order arrived quickly and in good order. I haven't installed it yet, but it seems to be a sound product, and to install seems very straightforward.  I’m very impressed with the hassle-free ordering, speedy delivery, what? No freight? And correspondence after sale! Who does that anymore? A great company to do business with!

- Bret

 I was VERY satisfied with the process and the product.  In fact, I received my order in such a short time - I was elated!  I was thinking it would be weeks before I received it, and I received it in two days!

Thank you for your help!

- Linda

My wife and I have had an excellent experience at your store. The product was impossible to find elsewhere, was very well packed, and came in fast. The lights have been in operation almost 2 weeks now, and match our original ones perfectly. We hope to deal with you again, and thanks for the contact. 

- John and Margaret 

Thank you for your prompt shipment.  Everything arrived quite satisfactorily.  Thanks again.

- Lee

Thank you for your follow up on my order. The product was delivered very fast and the quality is better than expected. When asked where I got the fence, I told everyone about your site. I hope my word of mouth advertising helps you as much as your product has helped me.

Thank you.

- Jim

Thank you for the e-mail.  It's nice to know that customer service is still alive.  The lights worked great for the project I was working on.  They came in when expected and are already in place.  I will keep your web site in my favorites folder for the next order of these lights or any other items that you might carry.

- Alice

Everything is great. The popcorn machine arrived in good condition and I am enjoying it. Thanks for all your help.

- Rita

Everything is great. It was easy to place my order and the item arrived promptly and in good shape. Now if I could just get my husband to install it, life would be grand!

-Andrea

My experience with your company was great. Great prices, great delivery time. Very pleased!

- Robert

I received the fence fabric in good condition and on time. Thanks for the follow-up.

- F. Kurtz

The lights arrived in good condition. Thank you so much. I was very satisfied with the service.

- Lorraine

Received material and very satisfied.  I'll be sure to check the site again for anything else I may need.

- Vito

Thanks for the follow up.  Everything regarding the order was fine.  I'm sure I'll order from you again. 

- Robin

Everything was completely satisfactory.  Thank you.

- Nancy 

Thank you for checking. All was as promised and speedy delivery. Will check back for future purchases.

- Bob

The product/rope hooks worked great. I was surprised at the quick delivery time from an Internet source I had never purchased from before. Your immediate reply did give me a good feeling about the purchase. It did make a difference.

- J. Zornnes

 My experience was fine.  When I have need for future home products, I will certainly check your web site.

- Steven

Thanks for checking on my order. I have two small dogs, and I ordered the "door chime". The only problem I have now is teaching them something new! I am sure I will be buying more from yourstore, you carry a lot of interesting items.

- Norma

Order arrived is super fast time, and was very pleased with the drills. Will do more ordering here in the future.

Thank you for the pleasant experience. 

- Steve

We got the privacy slats and your price was significantly lower than the other vendors we looked at. We will certainly go with your company in the future if we have any similar needs.

- Kerry

Everything was fine and we will order from you again. 

- Andrew

Thank you for the quick filling of my order. 

- Hal

Not only is everything satisfactory, it's great!  Trying to find a small desk fan in a store in January or February is a futile experience at best.  Now, everything is "cool."  Thanks!

- Julie

Thank you for your prompt service.  I will keep you in my files for future reference. 

- Barb

Thanks you for asking. The order was fine. I was impressed with how quickly the item arrived. You can bet I have your site book marked for future reference.

- Darren

Everything arrived safe and sound, thanks so much! I've bookmarked your site and intend to be a frequent shopper in the future.

 - Kimberly

Yes, I received my order only TWO days after I ordered.  I was amazed.  The Weber grill is a gift from our high school wrestling team to their wrestling coach.  He'll love it.  Thanks so much for a great job!

- Marion